Return & Refund Policy
Thank you for shopping at Tafuronyou! We value your satisfaction and are here to assist with any returns or refund requests.
1. Returns
- Eligibility: Items must be unused, in their original condition, and in their original packaging to be eligible for a return.
- Timeframe: You have 30 days from the date of receipt to initiate a return.
- Proof of Purchase: A receipt or proof of purchase is required for all returns.
2. Refunds
- Processing: Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund. Approved refunds will be processed to your original payment method.
- Timeline: Refunds will be completed within 7-10 business days from the approval date.
- Partial Refunds: Items showing signs of use, damage, or missing parts (not due to our error) may qualify for a partial refund at our discretion.
3. Non-Returnable Items
- Custom-made products cannot be returned under any circumstance.
- Gift cards and downloadable items are non-refundable.
4. Exchanges
- We replace items only if they are defective or damaged. For exchanges, please reach out to us at tafuronyou@gmail.com.
5. Return Shipping
- Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
- Shipping costs are non-refundable.
- Return to Address Nahal Zohar 47 Apt 6
6. Contact Us
For questions or assistance with returns or refunds, please contact us:
- Email: tafuronyou@gmail.com
- Phone: +972544500486
Thank you for choosing Tafuronyou, where your satisfaction is our priority!