Delivery Policy
Thank you for visiting Tafuronyou! This Shipping Policy outlines important details regarding the shipping of our products.
1. Processing Time
- Order Processing: Orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed the next business day.
- Custom Orders: Custom-made products may take additional time for processing. Specific timelines will be provided at the time of purchase.
2. Shipping Rates and Delivery Times
- Domestic Shipping: We offer standard and expedited shipping options within [your country]. Shipping rates will be calculated at checkout based on the selected shipping method and location.
- International Shipping: We ship worldwide. International shipping rates and estimated delivery times vary by destination and will be calculated at checkout.
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Delivery Estimates:
- Standard Shipping: 5-14 business days.
- Expedited Shipping: 2-7 business days.
- Please note that these are estimated delivery times and may be affected by factors outside of our control, such as customs delays or carrier issues.
3. Tracking Your Order
Once your order is shipped, you will receive an email with tracking information. You can use this tracking number to monitor the progress of your shipment.
4. Customs, Duties, and Taxes
- International Orders: Customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in the shipping rates and are payable upon receipt of the package.
- Delays Due to Customs: Tafuronyou is not responsible for delays caused by customs clearance processes.
5. Shipping Restrictions
- P.O. Boxes and APO/FPO: We currently do not ship to P.O. boxes or APO/FPO addresses.
- Restricted Countries: We may not be able to ship to certain countries due to restrictions. Please check our list of available shipping destinations at checkout.
6. Lost or Damaged Packages
- Lost Packages: If your package is lost in transit, please contact us at tafuronyou@gmail.com. We will investigate and provide assistance with locating the package.
- Damaged Packages: If your package arrives damaged, please contact us immediately with photos of the damage, and we will work to resolve the issue.
7. Changes to Shipping Details
- Address Changes: If you need to change your shipping address after placing an order, please contact us as soon as possible at tafuronyou@gmail.com or +972544500486. We will do our best to accommodate changes before the order is shipped.
8. Contact Us
For any questions or concerns related to our shipping policy, please contact:
- Email: tafuronyou@gmail.com
- Phone: +972544500486
Thank you for shopping with Tafuronyou! We strive to provide reliable and timely delivery of all your purchases.